FAQ's

WHAT IS (FIRST CHECK THEN PAY) ?

Policy by Octopus!
On delivery you can open the parcel for your satisfaction, check by yourself then pay, and if it will not hit your satisfaction then, return it on the spot. We are working with Trax Logistics and we have a contract with courier company that our customer can open the parcel at delivery time for their satisfaction❤️
Safe and secure online shopping experience 💯👍

WHAT'S THE PAYMENT METHOD YOU ARE OFFERING?

Following are the payment options available for your convenience:

  • Cash On Delivery (COD)
  • Credit Card and Debit Card
  • Bank Account Transfer
  • EasyPaisa / JazzCash
WHAT ARE THE DELIVERY CHARGES?

If you want to avail “First Check On Delivery” facility then Delivery Charges are 200, because that parcel you will receive through TRAX Courier and if you want to go with FREE HOME DELIVERY then you will receive your parcel through TCS, in which you can’t open the parcel on spot like on doorstep.

WHAT IS THE DELIVERY TIME?

Order delivery takes 3-5 days through TRAX Courier, but if you select TCS then you will receive in just 2 Working Days, courier company’s rider contact and deliver in between 10AM to 5PM on the delivery day.

HOW DO I PAY ON CASH ON DELIVERY (COD)?

You can pay through Cash on Delivery (COD) for transactions up to Rs. 20,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD

  • Click ‘Proceed to Checkout.
  • Fill in the ‘Billing Information’
  • In the Payment Information form, select “Cash on Delivery”
  • Click on “Place Order” Note your Order Number which will be provided to you at the “CHECKOUT” page
  • Your package will be delivered via TRAX LOGISTICS or TCS courier before or on the expected delivery date
  • You’ll be asked for the required amount in cash at the time of the delivery.

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